Gnas, a visitor of Ultrasnow wants to remove the iCloud Lock from an iPhone which is activated with the previous owner’s Apple ID. This is what he sent us:
My iPhone is activated with previous owner Apple ID. It is usable with no other issues. The only problem is if signed out, will become iCloud locked. Currently, my iPhone is jailbroken (iOS 11.2.5) therefore I’m able to signed out without the password and then signed in using my Apple ID. In future, if I go for an iOS update the iPhone will definitely be iCloud locked. Therefore, I would like to legally remove the previous owner’s iCloud Account and signed in mine. I tried contacting the previous owner but there was no response. Can you kindly assist me? Thank you.
First of all, I thank you for trusting UltraSnow to find a solution to your iCloud Lock issue. Secondly, I would appreciate if you could share on comments the way you manage to use your iCloud Locked iPhone properly with an iOS 11.2.5 exploit after jailbreaking. I am only saying this because we already tested various iCloud Removal methods for iOS 11 and none of them worked.
Since you already tried to contact with the previous owner, I guess that there is a message on your iCloud Activation Lock Screen. But let’s see if there is a solution to your problem.
1. How to iCloud Unlock an iPhone when it is activated with the previous owner’s Apple ID through the original owner
There are 2 ways to deal with your iCloud locked iPhone.
The first one is the one you already tried which is finding the iPhone’s original owner and negotiating. Maybe the previous owner doesn’t use the same phone number or email anymore. And in most cases, there is no message on the Activation Lock Screen.
There is an Apple ID Finder which can find previous owner’s contact info as long as he is an AT&T, Sprint, T-Mobile or Verizon USA user. Of course, the only way to find this out is an iPhone IMEI Check.
No one can really tell how the previous owner will react but our experience taught us that there is a very good chance that he will agree to deactivate his Apple ID from your iPhone since you were scammed in buying it, possibly from an iPhone thief.
2. Using Apple Support for iCloud Removal
The second one is Apple Support with a Formal iCloud Lock Removal Request but trying to contact the previous owner first is still extremely useful. If you know his email address, you can inform Apple that you did your best to contact the original owner, but you received no reply by providing the emails you sent.
In this case, Apple might also arrange a meeting with the previous owner to solve the situation.
We already created a detailed iCloud Lock Removal Guide explaining both your options in detail. You can read there how to use Apple Support and more info about Apple ID Finder and its uses.
My suggestion is to IMEI Check your iPhone and reveal its true overall status. ONLY if the iCloud Status and Blacklist Status are CLEAN, you can probably iCloud Unlock your iPhone through Apple Support.
The only issue is that they constantly change the iCloud Removal process and it is very easy to get confused or give a wrong answer which will destroy everything.
This is why I suggest this iCloud Unlock Service which combines everything together. The will IMEI Check your iPhone, they will inform you if your iPhone can be iCloud Unlocked legally and they can take care of Apple Support. Of course, they also give you the possibility to find the original owner if it is available as explained and finally help you selling the iCloud locked iPhone if nothing else can be done with it.
After all, since you can already use this iPhone, just don’t do an iOS Update or if you decide to give it a go with Apple Support, trust iCloud Unlock experts to handle the procedure because any mistake could be fatal.
If you have an iPhone Unlock issue like our friend Gnas, you can always ask a question, explain to us your situation and a post like this might be created to help you and any other person who shares the same issue. Until next time, take care iCloud Unlockers.