- 1 The Three iCloud Lock States
- 2 Lost iPhone iCloud Lock Issue
- 3 How to Fix Activation Locked iCloud Lock Issues
The number of times you come across an Apple forum asking about fixing activation locked iCloud lock issues! Sadly, the number of iPhone users with iCloud locked iPhones keeps rising every single day.
Several reasons can lead to an iCloud lock status, but you can solve each of them. It all depends on why your iPhone ended up with an activation lock. Yes, iCloud locks come in different states due to varying sistuations.
Either way, you also need to know the specific type of iCloud lock your iPhone has. Your iPhone might have either one of three activation lock issues.
The Three iCloud Lock States
Yes, the iCloud lock as implied works as a barrier preventing anyone from using the iPhone without unlocking it. The only surest way to bypass an iCloud lock screen is using the Apple ID and password connected to the iCloud account locking the iPhone.
Naturally, if you are the original iPhone owner, it should not be an issue providing your Apple account details to unlock the iPhone. However, even the original iPhone owner can encounter some activation locked iCloud lock issues.
Forgotten iCloud Account Password
Everyone forgets their passwords details at one point or another. Think about it; when you log on to your email or social media account, you will not have to keep logging in daily. Most people choose to save these details using the “remember password” option. For some reason, if you reset the device where you stored your password details it could also affect the password settings.
It means that the next time you want to log into your email or social media account, you will have to enter the details manually. After a while, you might forget your password details if you use several different passwords. The same situation can happen with your iCloud account password; you might just forget your password after not having to use it for a while.
In such a case, you have to recover your iCloud account by changing its password.
Apple Suspends Your iCloud Account
The iCloud lock’s primary function is to secure your iPhone from unauthorized access. Therefore, if perhaps you or someone else tries to log in unsuccessfully, the Apple suspends your iCloud account.
If you forget your iCloud account password, naturally, you might try a couple of different password combinations to see if one works. In another situation, someone might try to unlock your iPhone by trying out different passwords. Apple detects it as a possible security breach, and they will then suspend your iCloud account.
You will know when it happens because Apple emails you to let you know that they suspended your account. Resetting your iCloud password should solve the issue and help you reclaim your account.
Lost iPhone iCloud Lock Issue
The lost/stolen activation mode is the most common type of iCloud lock state that most iPhone users encounter. Such iPhones have a message displaying on the screen to let anyone that comes across the device know that the owner is looking for it.
The message could read “this iPhone is lost. Please call me on (phone number).” However, the iPhone might only have the iCloud Activation Lock screen without displaying such a message. It means that the previous only might have forgotten to unlink it from their account. Also, it could be they did lose the iPhone but have not yet placed it in Lost Mode.
The Lost Mode functions as another “Find My iPhone” feature. It allows the iPhone owner to “activate the lost iPhone message remotely.” The message also lets them include a number where anyone who comes across the phone can reach them.
How to Fix Activation Locked iCloud Lock Issues
You can determine an iPhone’s iCloud lock state based on the activation screen’s message. However, an iPhone status check is the only way to know your iPhone’s iCloud lock state for sure. You can solve the activation locked iCloud lock issue once you figure out whether the iPhone has a lost/stolen iCloud lock or link with an existing iCloud account.
These three methods can help you fix an iCloud lock problem based on the particular lock status:
Resetting iCloud Password to Fix Activation Locked iCloud Lock
In the case of a forgotten iCloud password, placing a reset request through the Apple ID site should solve the problem. The same applies for a suspended iCloud account.
Worth noting you will need to correctly answer the security questions you set when opening the account. It means that you must be the original iPhone owner to know these details. Also, you must have the username details (email) associated with that particular iCloud account.
In some instances, iPhone users who completely forgot these details or no longer had access to them asked Apple to delete the iCloud account.
Unlinking the device from the previous owner’s iCloud account solves the lost/stolen iCloud lock issue. The challenge comes in contacting the original iPhone owner and asking them to help you out.
Even if you bought the iPhone off of eBay or Amazon and can prove it; it is never an easy task to tell someone you have their lost/stolen iPhone. However, it could be the solution to unlocking your iCloud locked iPhone.
For an iPhone displaying a number to call, you can contact the iPhone owner and explain to them the situation. You would be surprised at how people can be understanding, mainly if you were a victim of an iPhone scam. The original iPhone owner can agree to unlock the iPhone for you.
In the case of an iPhone with an activation lock screen that does not display a lost message; your first task would be to find the contacts of the original iPhone owner.
How to Contact the iPhone’s Original iPhone Owner
Most of the times, you will discover that the person that sold you the iPhone is not the original iPhone owner. Therefore, they may not get back to you if you contact them about an iCloud lock issue. However, you can get the contacts of the original iPhone owner in three ways:
- For a locked/stolen iPhone, you can call the number displayed on the activation screen to reach the original owner.
- You can perform an iPhone IMEI status check to find out every detail about the iPhone. It includes finding out if the iPhone has a carrier/blacklist lock, and the carrier that locked it. Often, a stolen/lost iPhone will also have its IMEI blacklisted. You can contact the network carrier that blacklisted it, and they can help you reach the original owner.
- Another alternative is to contact Apple support and give full disclosure about the situation. They can mediate in the case, and possibly even delete the iCloud account locking your iPhone.